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  Meeting notes
Oct 8, 2013 Meeting Outcomes

  1. Discussed and Approved informal discussion points from September 26th meeting.

  2. Patrick confirmed that online sample test is complete and online, available to public.

  3. Next meetings scheduled: Nov. 21st & Dec. 10th at 6:30 am Pacific Vancouver time. Via conference call line.

  4. Voted and approved new name for Learning outcomes Doc: IITTI Basic Level 1 Standards & Guidelines

  5. Discussed and voted to approve change to level 1 exam business dress questions: are to be administered gender specific to test taker.

  6. Discussed and agreed that level 2 exam business dress questions will remain administered to test taker randomly non-gender specific for higher level skill evaluation

  7. Discussed Business Dress revisions by Kimberly on IITTI Basic Level 1 Standards & Guidelines. Approved with minor changes by Christina and Patrick.

  8. Discussed and agreed to revamp of Basic Level 1 Standards & Guideline to reflect purpose, intent and title as a public document for trainers and test-taker.

  9. Started discussion of #5 of September 4th agenda: finalize costs and cost structure for level 1 exam.   (Founding members: you can go to "Founder's Corner" to get this working document.)

    Discussed idea of introductory offer for individual exam fee of $95 for individuals and $75 for group rate of 20 or more participants. Kimberly identified that based on the current estimated expenses of $70 per participant this leaves nothing for the Alliance's research/marketing or IITTI fund for advocacy.

    Furthermore, currently we are dependant on IITTI members and Alliance to do all proctoring and train the proctors which may incur travel and other expenses. Christina suggested that we table this discussion to the next meeting in November. Kimberly suggested that we take this discussion off line so that we can make progress before the November meeting. Directors agreed. Kimberly will start dialogue via email.


Action Steps due for November Meeting:

  1. Complete incomplete actions from Sept 26th meeting:

    1. Directors to review and provide feedback to Lynne’s rework called TRAINERS FAQS of Student FAQ section of the IITTI website for finding a trainer into resource for steps to take for due diligence rather than specific trainers emailed by Christina by October 31st. Lynne will work with Patrick to finalise. Completed FAQ’s will be emailed back to Directors prior to Nov. meeting for final review and vote for approval at Nov. meeting.
      (Finalized version sent out a day prior to Nov meeting by Patrick)

    2. Deborah to merge pg. 25,25,27 of learning outcomes sections Good Manners- Everyday into Section: Business Mistakes and other applicable sections by October 31st and email changes to Directors. Director will provide feedback based on Deborahs request. Deborah will finalise sections and submit for vote of approval at Nov. meeting. Item’s that fall outside of business etiquette will be removed from section and kept separately on file for possible future uses.
      (Finalized version sent out a day prior to Nov meeting by Patrick)


    1. (If not completed) All Directors read through 25 new additional questions and add comments for discussion and approval or rework at next meeting.
      (Not done yet as of a day prior to Nov meeting)


  1. Riet will review all current and pending additional 25 level one business personal appearance questions and separate gender specific questions.
    (Draft version sent out a day prior to Nov meeting by Riet)

  2. Patrick will work with Riet and Greenwood staff to coordinate task of separating gender specific questions and updating exam and required technology.
    (Not done yet as of a day prior to Nov meeting)

  3. Lynne & Christina will reformate and reword IITTI Basic Level 1 Standards & Guidelines to enhance document credibility to trainers and public. Kimberly and Patrick will assist if needed. Final doc will be sent to Directors by October 30th for vote of approval at Nov. meeting.
    (Finalized version sent out a day prior to Nov meeting by Patrick)

  4. Kimberly will start email discussion re: #5 on Business Strategy (working copy) Finalize costs and cost structure for level 1 exam. (goal to vote to finalize at Nov. meeting)
    (Email discussions done prior to Nov meeting: main concern was whether we can breakeven with discounted fee)

  5. Patrick to update Intranet with meeting minutes/ documentation and web changes
    (Done prior to Nov meeting)



Next Meeting: November 21st 6:30 am Vancouver (Pacific time)

Please note: we are going to use conference line

(Back up number just in case) Call 1-559-670-1000 (Canada) 1-209-255-1000 (US) +31-(0)20322-3050 Netherlands

Participant: 446046# (please remind Kimberly to record the call and end recording)

Draft Agenda

  1. Approve discussion points above from October 8th meeting

  2. Confirm and Approve completion of action steps above

  3. Finalize, vote and approve #5 of September 4th agenda: finalize costs and cost structure for level 1 exam.   (Founding members: you can go to "Founder's Corner" to get this working document.)

  4. Finalize 25+ new test pool questions

  5. Continue with September 4th agenda items 2-4 as time allows


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