1:00pm – 3:00 PM (Vancouver) Pacific Time

Please note: we are going to use conference line

Call 1-559-670-1000 (Canada) 1-209-255-1000 (US) +31-(0)20322-3050 Netherlands (sorry there is no dedicated number for Chile or Singapore – would suggest using the USA number)

Participant: 446046# (please remind Kimberly to record the call and end recording)

1. Approve discussion points from July meeting

2. Progress Reports on Actions steps from July meeting

   1. Riet, Lynne – Gender question analysis

   2. Lilian, Riet, Lynne, - additional questions for question pool

   3. Assign redesign of draft questions for L1 info-graphic analytics report(s) and submit to Patrick.

   4. Christina, Patrick, Kimberly Report back to Directors on Self-test meeting outcome - marketing strategy as part of the basic report and bring suggestions back to Directors. Order of Priority

      1. Finalise terms and conditions for Associates (Strategic Alliance)

         1. Cannibalism

         2. S&G Guide: Online discussion about requiring a signed agreement for non-distribution of the S&G guide. Christina and Lynne presented some wording. Patrick has some concerns. Discussion ongoing.

      2. Analytics dipstick – social media to increase self-test taker numbers

      3. Targets

      4. Strategic Partnership

   5. Patrick S&G Guide/ L1 Exam bundle suggestions

   6. Patrick – update on watermark for S&G Guide

3. Continued tabled discussions:

1. Finalize Requirements for taking exam (create policy and update student guide if needed) www.iitti.org/forStudents/IITTI_studentGuide_Jun03_2014.pdf

   1. Should we allow people to challenge the exam or require proof of education?

2. Marketing to Trainers/ AICI Discuss and finalize strategy for creation & implementation of a marketing plan/ campaign (tabled at March meeting) to introduce, expose and gain adoption of IITTI concept to (AICI colleagues) -Image and Etiquette Professionals

Initial Ideas List

1. Introductory teleconference for Trainers/ AICI

2. AICI Conference 2015

3. Level 1 Question Pool create strategy for evaluation of level 1 questions to be considered basic skill level more advanced questions to be moved to level 2

4. Continue with September 4^th, 2013 agenda items 2-4

Next Scheduled Meeting: August 27, 2014 6:30 AM Pacific Time